MB Trade provides multimodal shipping, warehouse logistics in China, and freight forwarding services for medium and large businesses. The company approached us to build a complete marketing and sales ecosystem: website development, CRM integration, building a client database, and organizing a call center for outbound sales.
The main goal was to increase the number of leads, average deal size, and overall sales efficiency.
Client’s Tasks
- Build a full marketing and content strategy
- Develop a premium website with a unique UX/UI design
- Set up and integrate CRM for the sales department
- Organize a call center and lead generation process
- Increase conversion and average deal size
- Expand target audience reach
What We Did
- Created Customer Journey Map (CJM) and JTBD for target audiences
- Developed a full marketing and SMM strategy
- Designed and launched a website with custom UX/UI on Tilda
- Integrated all business processes into Bitrix24 CRM
- Organized a call center for outbound calls and inbound leads
- Launched ad campaigns in Yandex Direct and Telegram
- Implemented SEO AI and AI-powered conversion optimization
What the Client Gained
- High-converting website with premium design
- 23% conversion rate from cold calling
- Steady monthly growth in traffic and leads
- 15% Telegram audience growth monthly
- New clients with annual turnover of 100M+ ₽
- Average check increased from 300,000 ₽ to 1,000,000 ₽
- Cost per lead reduced by 30%
Client Testimonial
"Working with the Montas team allowed us to fully automate our sales and marketing processes — and the results exceeded our expectations."
